Privacy
Updated October 2, 2026
TriState Firewood uses the information you provide to process your order, send payment receipts, and arrange delivery or pickup.
Information used for orders
Checkout collects your name, email address, phone number, delivery address when applicable, selected products, delivery preferences, and any notes you choose to provide. We keep order totals, payment references, and order status with the order record.
Callback requests
If you request a callback, we keep your name, phone number, preferred date, and message so we can respond. We use a protected record of the request source to limit spam.
Card payments
Card details are entered in GoDaddy’s secure payment form and processed by GoDaddy Payments. Our website does not store your card number or security code.
Services that support the website
GoDaddy provides catalog, order, and payment services. OpenAI Sites and its hosting infrastructure host this website and its order records. Resend delivers payment receipts, store order notifications, and callback requests. These services receive the information necessary for their role in the order process.
Browser storage
Your browser stores your product selection and temporary delivery preferences so you can continue shopping. A checkout session cookie associates your browser with its order, and a saved order reference lets you check payment status. The store owner signs in to a private page to manage orders.
Optional website measurement
We are comparing two locations for the delivery ZIP checker. A first-party random browser cookie keeps your assigned version for up to 90 days. We store a hashed identifier, your version, broad shopping actions and timestamps, and a link to the checkout session so we can count confirmed purchases. This is pseudonymous measurement, not identification of new or repeat customers. Measurement does not copy your name, email, street address, exact ZIP, or card details. We do not send it to an advertising network. We honor Global Privacy Control and Do Not Track for this measurement.
Contact
For questions about your order or personal information, call 914-458-2822.
Business contact: Ilya Charny · 914-458-2822 · tristatefirewood.com.